> ## Documentation Index > Fetch the complete documentation index at: https://docs.m1amdocs.com/llms.txt > Use this file to discover all available pages before exploring further. # Commerce Engine Frequently Asked Questions (FAQ) ## Billing FAQs ### Q: How do I search for AutoBills? **A:** AutoBills have been renamed Subscriptions in Commerce Engine Portal and Commerce Engine REST API. To search for Subscriptions, go to **Billing** > **Subscriptions** and search for the relevant subscription. For more details: * To learn about Subscriptions, see [Subscriptions](subscriptionAbout) for general info and [Subscription Lifecycle](subscriptionLifecycle) for subscription usage over time. * To learn more about searching for Subscriptions, see [Filtering Subscriptions](filterSubscriptions). * To work with subscriptions in the Portal, see [Working with Subscriptions](subscriptionWorking). ### Q: Can I see all paid Transactions on an Account? **A:** Yes. For this scenario, search for the customer Account that you seek from **Billing** > **Accounts**. To learn more about searching for Accounts, see [Filtering Accounts](filterAccounts). Once you locate the relevant Account, scroll down to the **Subscriptions** pane. Expand the subscriptions in the list to see their associated Transactions. It displays a list of the most recent transactions on this subscription. The transactions are clickable and will open the full Transaction details page. For more details about the data displayed in this pane, see [Account Transactions List](accountViewing#account-subscription-transactions-pane). Account Page Subscription Pane displaying list of Transactions . ### Q: How do I cancel a Subscription (AutoBill)? **A:** In order to cancel a subscription, you must first locate the subscription in **Billing** > **Subscriptions**. To learn more about searching for Subscriptions, see [Filtering Subscriptions](filterSubscriptions). Once you locate the subscription, click the **Cancel Subscription** button in the **Actions** panel. For more details, see [Cancel a Subscription](subscriptionDelete). ### Q: How do I create a new customer? **A:** In the Commerce Engine Portal, most entities are created as part of the **New** button, located at the top left of the screen. Use it to create a new Account for your customer. For more details about creating new Accounts, see [Working with Accounts](accountWorking). ### Q: Why can't I edit customer accounts? **A:** Commerce Engine is a role based web application. You are given permissions to perform certain actions according to the role assigned to you. Your account administrator is responsible for assigning users Commerce Engine roles. For more details, see [Commerce Engine Portal User Roles](portalUserRoles). ### Q: Where is the Customer ID field for searching accounts? **A:** Commerce Engine Portal provides advanced filtering capabilities. To search for a customer account, go to **Billing** > **Accounts**. The filter screen allows you to search for the account you need. In this screen, ID refers to the **Account ID**, which is the name used for the Reseller (Service Provider) Customer ID in the portal. For details about the other filtering options, see [Filtering Accounts](filterAccounts). ## Report FAQs ### Q: Where do I find my Scheduled Report? **A:** Commerce Engine provides a reporting interface that allows you to create either **one time** on demand reports or **recurring** scheduled reports. All reports are available as CSV files, and can be viewed in a spreadsheet application. Access your completed reports from **Insights** > **My Reports**. Toggle between One Time and Recurring to find the relevant report. **Note:** All the scheduled reports appear under the **Recurring** tab. For more details, see [My Reports](reportsMyReports). ### Q: Where do I generate the Active AutoBills Report? **A:** In general, running one time or recurring reports is performed from **Insights** > **Run Reports**. For more details on how to run a reports, see [Working with Reports](reportsWorking). Active AutoBills Report is now called **Active Subscriptions Report**. It appears as part of the Subscription pane in the Run Reports page. For more details about the report, see [Active Subscriptions Report](reportsActiveSubscriptions). Once generated and completed, you'll find the report under **Insights** > **My Reports**. ### Q: How do I generate a daily Transaction Report? **A:** Schedule this report on a daily basis and it will generate for you and notify you when available. 1. In Commerce Engine Portal, go to **Insights** > **Run Reports**. 2. Find the **Transactions Detail Report** in the Transaction pane. 3. Select the **Reports 1.0** check box. 4. Click the **Run** button. The report's create dialog box appears. 5. Move **Recurring** toggle to **Yes**. 6. Select a date for the first reporting period. 7. Select Daily for the report's **Frequency** value. 8. Enter an Email address where you'd like to receive notifications when the report is available. 9. Enter any additional filters you need such as Affiliate ID or Currency. 10. Expand the Display columns and select which columns you'd like to include in the report. 11. Click **Submit**. View the report (when it's available) in the **My Reports** page. You'll receive an email notification daily when it is generated. Using Reports 1.0, you can select which columns to display in the file. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.