> ## Documentation Index
> Fetch the complete documentation index at: https://docs.m1amdocs.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add an Alias

As a Care Agent, you can add an alias to an existing Storefront Gateway user profile, on behalf of the user. Adding a new, alternate alias is distinct from updating an existing alias.

1. Sign in to the Care console. By default, the **Find a User** page appears.

2. [Find and select](sgFindUser) a desired user. The selected user's profile opens.

3. On the selected user's **Identity** page, do either of the following depending on the condition:

   * If the user does not have any alias, click **Add alias** in the **Alias** row. A dialog opens.
   * If the user already has at least one alias, then click the <img src="https://mintcdn.com/amdocs-spbu/fYeFYdoaC8JNMldy/marketONE/sgCareGuide/images/edit_icon.png?fit=max&auto=format&n=fYeFYdoaC8JNMldy&q=85&s=8ebdd1db6f71bef1384c24893ebe6854" alt="Edit" width="18" height="18" data-path="marketONE/sgCareGuide/images/edit_icon.png" /> icon and then click **Add alternate alias**. A dialog opens.

4. Enter the desired alias into the dialog, and then click **Add alias**.

The Care console adds the alias to the user profile. Aliases do not require verification. So, they are immediately activated once you have added them to the end user profile. The user can sign in using the alias and their password.

**Parent topic:**[Aliases](aliases)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.