> ## Documentation Index
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# Update an Alias

As a Care Agent, you can update a user's existing alias with a new one and remove the old one in the process, on behalf of the end user. Updating an existing alias is distinct from adding a new alias.

1. Sign in to the Care console. By default, the **Find a User** page appears.

2. [Find and select](sgFindUser) a desired end user. The selected end user's profile opens.

3. On the selected end user's **Identity** page, click the <img src="https://mintcdn.com/amdocs-spbu/fYeFYdoaC8JNMldy/marketONE/sgCareGuide/images/edit_icon.png?fit=max&auto=format&n=fYeFYdoaC8JNMldy&q=85&s=8ebdd1db6f71bef1384c24893ebe6854" alt="Edit" width="18" height="18" data-path="marketONE/sgCareGuide/images/edit_icon.png" /> icon in the **Alias** row.

4. Delete the existing alias and enter the new alias.

5. Click **Save** to save the changes, or click **Cancel** to go back.

The Care console immediately replaces the previous alias with the new one. The end user can now use this new alias with a password to sign in.

**Note:** Whatever alias was replaced is also considered removed from the Storefront Gateway data store. Now, that alias can again be registered to either a current end user or another one.

**Parent topic:**[Aliases](aliases)


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