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Commerce Engine reports are a vital tool in helping you track your business results, obtain insight on subscription performance and conversion rates, extract data to your A/R system, and settle your payments with payment providers. The Commerce Engine reports interface is available in the Commerce Engine Portal. It allows you to create either one-time (on demand) reports or recurring scheduled reports. All reports are available as CSV files and can be viewed in a spreadsheet application. Recurring reports can be used to create a report schedule on an ongoing basis either weekly, monthly, or quarterly. Commerce Engine reports can be accessed directly from the Commerce Engine Portal, from a notification email or via your defined SFTP location. Commerce Engine reports provides the business data you need for actionable results. The following types of reports are offered:

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Subscription Business Performance

  • Subscription Reports include reports that track details of your customers subscriptions. All the reports in this section have something to do with either active or past subscriptions. They allow you to examine billing attempts, reported rated events, income projections by product or by affiliate, and active subscription tallies.
  • Performance Reports shed light on the performance and health of your business from a billing standpoint. The reports track sign-ups, conversions, churn rate, renewals and other key performance metrics around your business.
  • **Campaign Performances –**campaigns reports are used for understanding the success of marketing campaigns (discounts) in driving adoption. They allow you to track the redemption of campaign codes per campaign.

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Financial Data

  • Payment Reports include data related to transactional activity, either one-time or recurring. These reports provide information about the actual transactions that are captured by Commerce Engine such as transaction data, transaction refunds, exceptions, sales tax information, and transaction-based revenue recognition.

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Operational Data

  • Account Reports provide data about your customers, outside of the transactions and subscriptions they hold, and customer notifications.
  • Portal Users lets you keep track of your users accessing the Commerce Engine Portal.
Parent topic:Data Platform