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UXDR data records are available to merchants to run their own analytics.
  • The data is collected in a merchant-specific AWS S3 bucket daily. Each merchant will have their own S3 bucket and analytics data will be organized by its type (custom data, tracing data, and entity data).
  • In the Care console’s User Activity page, customer service representatives, also known as Care agents can look up and review a selected user history of interactions with the Storefront Gateway IdP service in real-time. This history is populated with data from the UXDR User History pipeline.
User Activity page the User Care console Parent topic:User Experience Data Record (UXDR®)