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To build your Product listing, follow this general product lifecycle:
  1. Ensure you’ve prepared product-related objects such as Billing Plans, or Rate Plans.
  2. Create a new Product or duplicate an existing Product.
  3. Enter the relevant Product details, make sure to enter unique IDs.
  4. Select whether the Product Pricing is fixed, based on licenses or defined elsewhere such as in the billing plan. Tip: Commerce Engine Best Practice is to define prices on the Product itself. The Billing Plan (billing frequency for a subscription) can also include a price but this then limits its flexibility and re-use for several products. If both the Product and Billing Plan include a price as part of a Subscription, the customer is charged the sum of those prices.
  5. Enter the required Custom Data. See Required Custom Data for more information.
  6. Save the Product. The Product is saved as part of your Product Catalog.
  7. Activate the Product when you are ready.
  8. Offer the Product in your online store.
  9. When the product is purchased as a one-time purchase or a subscription, make sure to pass all the relevant purchase details to Commerce Engine.
  10. You can edit the products at any time. It is important to understand that any changes will impact all subscriptions (existing and new) of the product. Tip: Based on your business, you should decide whether product price changes should impact all customers. For example, if inflation exists, you can change the product price and this will apply to all recurring subscriptions starting from the next billing cycle. If the product price was overridden when the subscription was created, the product price change will not impact these subscriptions.
  11. To keep a list of Products, you can export the Products to a csv file. Click the Download button and select whether to download the current displayed results only (by default, 10 to a page) or the full result list.
  12. A Product can be disabled. When disabled, the product will no longer be offered to new customers (or appear in the catalog). However, existing subscriptions of the product will continue uninterrupted.
Parent topic:Products