Transaction Exception by Affiliate

This report lists all Transaction exceptions (charge backs, declines, etc.), received during the selected time period, sorted by affiliate. Total amounts, by page or All, provided for Exception Amount, Pre-Tax and Total Billed. To generate a one time report:

Enter the date range
Optional. Enter an Email address where you’d like to receive notifications when the report is available. A single email address can be entered.
Optional. Enter the relevant Account details in the Account field.
Optional. Enter the relevant Affiliate details in either the Affiliate ID or Sub-Affiliate ID fields.
Optional. Select the relevant Currency and Payment Methods in the corresponding fields.
Expand Display Columns and select the columns you would like to include in the report. See the list of columns in table below.
Click Submit. View the report in the My Reports page.

Field	Description
Affiliate ID	Affiliate from the customer’s Subscription, or as specified in the Transaction.
Sub-Affiliate	Sub-Affiliate from the customer’s Subscription, or as specified in the Transaction.
Case #	Exception ID.
Amount	Amount of chargeback or exception.
Exception Date	Date and time the Transaction was processed.
RC (Reason Code)	The cancel reason code associated with the chargeback or exception.
Status	Current status of chargeback or exception.
Product ID	Product ID from the customer’s Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in Commerce Engine, this field will not be populated.
Product Name	Product Description from the customer’s Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in Commerce Engine, this field will not be populated.
Customer ID	ID of the customer associated with the exception.
Customer Name	Name of the customer associated with the exception.
Country	Customer Country.
Order ID	Order Info Transaction ID of the Transaction.
Pre-Tax	Amount before tax of original Transaction.
Tax	Tax calculated for original Transaction.
Total	Total Billed, Amount plus Tax for original Transaction.
Order Date	Order Info date of original Transaction.
MOP (Method of Payment)	Payment Method used for example, Credit Card.
Currency	Currency of Transaction.

Parent topic:Transaction Reports

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