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The Users report lists all the Reseller’s authorized users on Commerce Engine. Note: The report may show incorrect status for Reseller (Service Provider) users that use identity providers to login to the Portal.
  • Resellers using IDP, can view user status in the IDP Care Console.
  • Resellers using external Identity providers, such as OKTA or MS Azure, can check user status in their respective IDP Portals.
To generate a one time report:
  1. Enter the date range
  2. Optional. Enter an email address where you’d like to receive notifications when the report is available. A single email address can be entered.
  3. Select the relevant User Status and/or User Role required in the report. Leave as All if you’d like a full list of the users.
  4. Click Submit. View the report in the My Reports page.
To schedule a recurring report:
  1. Toggle Recurring toggle to Yes.
  2. Select a date for the first reporting period. Note: Reports display data occurring starting from the defined date. For example, a monthly report starting on March 1st displays data for the month of March up to March 31st.
  3. Select the report’s Frequency. Choose between Weekly, Monthly or Quarterly.
  4. Optional. Enter an email address where you’d like to receive notifications when the report is available. A single email address can be entered.
  5. Select the relevant User Status and/or User Role required in the report. Leave as All if you’d like a full list of the users.
  6. Optional. If you want to receive the report uploaded to an SFTP Server, enable this option and provide the required details.
  7. Click Submit. View the report in the My Reports page.

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Display Columns

Note: The report’s display columns order is machine-generated and may therefore change without prior notice.