Manage Products

Within the Products space, you can:

Create products
View products
Edit products Note: You can edit any product field if the product isn’t attached to an active or pending-approval agreement. When a product is associated with an active or pending-approval agreement, you can only edit certain fields, such as the name and description.
Publish products

When you create a product, you define the following:

The product name
The product code
The product description
The product logo
Other details, such as tags, informational features, and customer attributes

Before you publish a product, you must assign it to a product group that you’ve created. If you don’t want to assign the product to a group just yet, you can save the product as a draft and it won’t be visible to anyone but you. When you publish a product and assign it to a product group, it’s available for all Resellers (Service Providers) to use in agreements. The exception is when the product belongs to a product group that is Reseller-specific. After you publish a product, you can edit all product fields as long as the product isn’t attached to an active or pending-approval agreement.

Go to the Manage Products > Products space.
- To create a new product, click the Add New Product button. The Add New Product box appears. Complete the product fields in each section as needed. See the tables below for more details. When you’re done, select Save as Draft to keep it visible to only you or Create & Publish to make the product visible to the Resellers (Service Providers) that were given permission in the product group. Your product details are saved. If you published the product, it’s now visible to the Resellers that were given permission in the product group.
- To view a product, filter by entering keywords. You can also select a status from the All Statuses field and a target market from All Target Markets. As you provide the filter details, a list of the relevant results appears dynamically. Select the relevant product from the results list. The product page appears.
- To edit or publish a product, filter by entering keywords. You can also select a status from the All Statuses field and a target market from All Target Markets. As you provide the filter details, a list of the relevant results appears dynamically. Select the relevant product from the results list. The product page appears. Select the three dot menu and then select the Edit Product or the Publish button. Note: To publish a product, the product must be a part of a group. If you selected Edit Product, the Edit Product box appears. Edit the product fields in each section as needed. See the tables below for more details. When you’re done, select Save or Save & Publish.

Product Field Details

Parent topic:Step 2: Technical Access and Setup in the Sandbox Environment (PDT)

Product Field Details

General

Field Name	Guidance	Required or Optional
Assigned Product Group	Select a group for the product. The product must be assigned to a group in order to be published and available for use in agreements. If you don’t want to assign the product to a group just yet, you can save the product as a draft and it won’t be visible to anyone but you.	Required
Name	Enter a name for the product. For example: Basic Streaming. The value can contain any of the following characters:- a-z, A-Z - 0-9 - !@#$%^&-() - spaces Note:* Using a space as the first character is not allowed.	Required
Product Code	Enter a code to associate with the product. The product code is important because it links the product in your own system to the product you define in MarketONE. This code ensures consistency - what product gets sold and how much gets sold - in both parties’ systems. Be sure to use the same unique code that identifies a product in your system. For example: if SKU-123 identifies your product in your billing, inventory, or subscription management system, it’s a good idea to use this product code in MarketONE (SKU-123). The code can contain any of the following characters: - a-z, A-Z - 0-9 - .+-_ Note: The code cannot contain spaces. The code can be up to 15 characters in length. The product code cannot be changed once you publish the product.	Required
Description	Enter a description for the product. A well-crafted description ensures your individual offerings are showcased in the best possible light. Your description will help Resellers (Service Providers) understand your product’s unique benefits and, if a Platform-managed agreement is made, present your product to potential customers.The value can contain any of the following characters: - a-z, A-Z - 0-9 - !@#$%^&-()+ - spaces The maximum amount of characters is 512. Note:* Using a space as the first character is not allowed.	Optional
Logo	Upload a logo or provide a link to a logo to display with your product. You can also drag and drop an image from your computer into the area that says “drop file here.” The recommended size is 192x192 pixels. The following image formats are supported: .jpeg, .jpg, .png, and .svg. The maximum file size is 10 MB. Use the crop tool if needed to adjust the image.	Optional

Provisioning

Field Name	Guidance	Required or Optional
Commercial Attributes	If the assigned product group for the product is available to only one Reseller (Service Provider), you can enable commercial attributes. Commercial attributes allow you to track how your product is resold on the Reseller’s storefront. For each commercial attribute: - Enter a name - Add a value To add another commercial attribute, select Add an attribute to add another row.	Optional
Customer Attributes	Enter customer attributes to inform the Reseller (Service Provider) what fields are required or optional to pass from the Reseller’s ordering system to Partner Ecosystem Management when provisioning the product for a customer. For each customer attribute: - Enter a name - Add one or more values - Select the Required provisioning attribute checkbox if the attribute is required during provisioning To add another customer attribute value, select Add a value. To add another customer attribute, select Add an attribute to add another row. Note: If you want to give the Reseller (Service Provider) the ability to provide one value out of a few options, you can create a required customer attribute name with various values. During provisioning, the Reseller has to send one of the values you entered.	Optional

Informational

Field Name	Guidance	Required or Optional
Informational Features	Add one or more informational features to better describe the product to Resellers (Service Providers) and the product’s end customers. To add an informational feature, you need to enter an informational feature name and value. Names can be up to 100 characters and values can be up to 200 characters each.To add another value, select Add a value. To add another feature, select Add a feature.	Optional
Tags	Enter one or more tags to help describe the product. By doing this, you can provide the Reseller (Service Provider) with search terms that can help their end customers find your product on their storefront. You can assign tags that correspond to all the terms end customers would search to find the product. After typing the word(s) for a single tag, press ENTER to make the words into a tag.	Optional

Documents

Field Name	Guidance	Required or Optional
Upload documentation	Upload or link to product documentation Resellers (Service Providers) can use as additional information about your product. Resellers can share this information with their customers on their storefronts. To upload or link to a document, do the following: 1. Select Add Document. 2. Enter the document display name. 3. Select Upload or URL link to provide the file or file location. - To upload a document: Select browse to provide the document location. You can also drag and drop a file from your computer into the area that says “drop file here.” - To link to a document: enter the URL in the URL link box. 4. Select Save to save your changes. The following image formats are supported: .pdf, .doc, .ppt, .xls, .png, and .jpg. The maximum file size for each document is 10 MB. You can upload or link to one or more documents. Examples of document types you could upload or link to include: End-User Instructions, License Agreement and Terms, Privacy and Data Policy, and Frequently Asked Questions (FAQs). You can delete or rename the document at any time by selecting the three dot menu on the same row as the document.	Optional
Parent topic:Manage Products

Home

Introduction

For Merchants

For Resellers

Partner Ecosystem Management

Commerce Engine

Storefront Experience

APIs

Product Field Details

General

Provisioning

Informational

Documents

​Product Field Details

​General

​Provisioning

​Informational

​Documents

Product Field Details

General

Provisioning

Informational

Documents