Step 6: Integrate With a Real Reseller (Service Provider)

You’re now ready to integrate with a real Reseller (Service Provider) in the platform. This could be a Reseller you already have a commercial agreement with outside the platform. To begin, you’ll need to accept the partnership request from the Reseller within the platform.

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If Required: Sandbox (PDT) Setup with the Real Reseller

If your Partner Ecosystem Management representative has instructed you to use the sandbox environment (PDT) for initial testing with the real Reseller, complete the following:

• Add an API key for the real Reseller (Service Provider)​. Note: You must add a separate API key for each Reseller you partner with.
• Subscribe to webhooks if you’re using the Platform-managed product lifecycle. Note: At minimum, configure the Add Subscription and Delete Subscription webhooks.

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Production Environment Setup

In the production environment, complete the following tasks:

• Add an API key for the real Reseller (Service Provider)​. Each Reseller requires their own API key.
• Subscribe to webhooks if you’re using the Platform-managed product lifecycle. Note: At minimum, configure the Add Subscription and Delete Subscription webhooks.

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Testing and Go-Live Preparation

Once setup is complete, you can begin end-to-end testing with the real Reseller in the sandbox (if applicable) and/or the production environment. After successful testing, you’ll be ready to go live. At this point, your onboarding process is complete. You can now:

• Add and manage products in the platform
• Establish and manage partnerships with Resellers

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Maintenance Task (Platform-Managed Product Lifecycle Only)

To maintain accurate subscription statuses, complete the Reconciliation process with the real Reseller at least once per month. See Reconciliation for more information on how to perform this task.