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Who Is the Storefront Gateway Care Console For?

Storefront Gateway Care is a streamlined customer service application that Storefront Gateway provides to your organization during your provisioning and integration with Storefront Gateway identity management service. Your Customer Service Representatives (CSRs) or Care Agents can leverage this application to monitor and assist end users as needed.

About This Guide

This guide describes how to use the Storefront Gateway Care console, also known as the Care console. This guide is intended for Customer Service Representatives (CSRs).

Browser Support

The Care console is also supported on Apple Safari and Mozilla Firefox.