Use Case Examples
- Offer tiered discounts when a customer purchases or owns multiple eligible subscriptions.
- Provide exclusive discounts to customers with specific account attributes. For example, Gold-tier members receive 50% off selected services.
- Offer introductory discounts to new customers, such as a three-month free trial or discounted access to a premium channel upon sign-up.
Best Practices
- Enable the Eligibility Service in Partner Ecosystem Management Platform Settings before configuring rules or using eligibility features.
- Ensure Commerce Engine products, billing plans, and campaigns are correctly configured with eligibility criteria. For information about applying eligibility rules, see Configuring Eligibility Rules.
- Use dry-run mode to simulate eligibility before finalizing quotes or purchases.