Reconciliation Error File

The error file can help you troubleshoot issues that are encountered when trying to upload the Reconciliation Report. The error file is generated when:

You try uploading a Reconciliation Report, but it isn’t successful.
You upload a Reconciliation Report that contains both valid and invalid entries. In this case, the valid entries are processed and uploaded. The invalid entries aren’t processed and uploaded.

The error file contains information about the error(s) that occurred, such as why the upload wasn’t successful or why the entries are not valid. You can find the error file that corresponds to your uploaded Reconciliation Report at <SFTP path>/download/recon-errors/<Reseller code>. The error file is a CSV file with the following naming convention: PartnerReconciliationErrors_<Merchant_code>_<Reseller_code>_<StartDate>_<EndDate>_v1.csv where <StartDate> and <EndDate> are in the format of yyyymmddThhmmssZ. The error file has the same date as the corresponding Reconciliation Report you uploaded. We recommend using a text editor to open and read the file.

Reconciliation Error Fields

Field	Format	Description	Required or Optional
PartnerSubscriptionId	Alphanumeric string	The PartnerSubscriptionId of the record that wasn’t successfully processed. This is the subscription’s unique ID in Partner Ecosystem Management.	Optional
PartnerCustomerId	Alphanumeric string	The PartnerCustomerId of the record that wasn’t successfully processed. This is the customer’s unique ID in Partner Ecosystem Management.	Optional
ErrorDescription	String	The reason the record wasn’t successfully processed.	Required

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Reconciliation Error Fields

​Reconciliation Error Fields

Reconciliation Error Fields