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These are the most common error cases and error codes returned by the Remove User Attribute Process.

Cannot removes selected AuthN ID

Email addresses and phone numbers cannot be removed in cases where their removal would result in the user not having any remaining verified authN IDs. In these scenarios, the user must add and verify a second authentication identifier. Even if the user onboarded with their social account, that Process still involves the creation and verification of an authN ID attribute on the Storefront Gateway User entity (i.e., either the user confirms the email/mobile returned by the social provider, or they change the email/mobile value and then verify it before they can complete their onboarding). If the user does attempt to remove their only verified authN ID, the Process returns the below error:

Specified attribute does not exist

If the user/client UI attempts to specify an attribute that does not exist on the User entity, the Process returns the below error:

Cannot remove user’s primacy contact channel

The user cannot remove an authN ID if it is currently their primary contact channel (for system-generated notifications). If the user attempts this, the Process responds with the following error:

Error Codes

Below is a list of potential error codes that may be returned during the execution of this Process. Note: See Common Process Error Codes. Parent topic:Remove User Attribute Process